PENELCO, like all other service oriented electric utilities maintains a Billing Cycle wherein its mission is to provide accurate, timely and reliable billing of kwh consumed by its member-consumers.
The first step in preparation of electric bills is the meter reading of individual kwhr meter of consumers to its coverage area. Our meter readers are well trained and equipped with the state-of-the-art meter reading equipments, such as the Meter Reading Gadgets and Systems (PSION) wherein the consumers data are downloaded, then our meter readers read Kwhr reading and then uploaded to computers at the main office. The Cooperative’s Electronic Data Processing Office (EDP) processes and prints the official electric bill receipts using modern and cutting edge technology billing softwares and hardwares.
Knowing Your Electric Bill
Your Billing Statement contains the following information (Account and Meter Data):
- Account Number
- Meter Serial Number
- Type of Connection
- Basic Rates and Other Charges
- Period Covered
- Kwhr Consumption