The Finance and Audit Department concluded to have an inventory of its receivables aging from two months onwards. Its aim is for the sanitation of records of the coop’s receivables. Few of these receivables were left uncollected for a long period of time because the member consumers were uninformed of their remaining bills after having their lines disconnected.

Achieving its aim, the two departments formed a committee that will be responsible in organizing the step by step procedure of writing off of receivables. Thru this it will clearly determine the actual receivables to be left or still have chances of collecting and with that we can identify the actual contribution of receivables to the coop’s assets.

The committee tends to personally send a demand letter to each member consumer for them to be well informed of their outstanding balances or arrears as a result of their disconnection. Objectively, we can personally encourage them to settle their obligations and have their lines be restored for it will be beneficial to them. Added to its perk, with our very low rates and high quality service, thus we can assure them that their payment is very much compensated.

We can also affirm of their current condition, some while having disconnected lines, still have the use of our services because of their illegal tapping to the nearby active member consumer. As for them, there is nothing illegal to that for as long as they shared the payment of the monthly bill, hence we eloquently explain the consequences of it, the burden that they may be facing if they will still continue the said practice.

As of to date, the procedure is still ongoing and the committee were just about to start the fourth out of fourteen towns with which the coop were servicing. Achieving this will be for the benefit of our member consumer, thus by giving a quality service at low rate and to our coop by lessening its burden of uncollectible accounts.